Available for new engagements · 2026

Human teams. AI-accelerated outcomes.

A&E Online Solutions is a Philippines-based Business Process Outsourcing partner. We run customer-facing calls, quiet back-office work, and the automations that now stitch them together — so your business moves faster without getting louder.

See what we do
01 Voice BPO
02 Non-Voice BPO
03 AI Automation
What we do

Three ways we plug into your operation.

Most clients start with one pillar and grow into the others as trust compounds.

  1. 01

    Voice BPO

    Outbound calling that sounds like your team — not a call center. Our agents run outreach, qualify interest, and book calendars on your behalf.

    • Telemarketing & outbound sales
    • Appointment setting
    • Lead qualification
    • Customer callbacks & retention
  2. 02

    Non-Voice BPO

    The quiet work that keeps a company compounding. Administrative operations and virtual assistance handled by people who learn your process.

    • Virtual assistance
    • Administrative support
    • Data entry & management
    • Email & inbox handling
  3. 03

    AI Automation

    Our newest capability. We design and deploy AI workflows that eliminate repetitive work — often replacing whole seats with systems your humans oversee.

    • Workflow & process automation
    • AI voice & chat agents
    • CRM and tool integrations
    • Human-in-the-loop operations
New capability

The hand-off between humans and AI is where most companies lose weeks. We close that gap.

Outsourcing used to be about finding people to do the work. Now it's about choosing what a machine should handle, what a person should handle, and making the seam between them invisible. We build that seam — and then we staff it.

Automate the boring parts

Data entry, scraping, enrichment, reporting, routing. Replaced by scripts and agents that don't miss a day.

Augment your team

Our VAs and agents work alongside AI tools — drafting, summarising, categorising — so a small team does the work of a much bigger one.

Deploy AI that calls

Voice agents for qualification, reminders, and first-line support. With human escalation built in from day one.

Own the orchestration

CRMs, calendars, spreadsheets, inboxes — connected. No more tab-switching as a business model.

Capabilities

A catalogue, if you like lists.

Outbound voice
  • Cold calling
  • Telemarketing
  • Appointment setting
  • Lead qualification
  • Follow-up & nurture calls
  • Survey & feedback calls
Back office
  • Virtual assistance
  • Administrative support
  • Calendar & inbox management
  • Data entry & cleanup
  • CRM maintenance
  • Research & list-building
AI & automation
  • Workflow automation
  • AI chatbots & voice agents
  • Document & email processing
  • Reporting & dashboards
  • AI-assisted customer support
  • Custom internal tools
Why A&E

Why teams trust a small shop from the Philippines.

01

English-fluent, globally-minded

We hire for written and spoken English clarity first — then train for your voice, your tone, your playbook.

02

Small team, direct line

You don't navigate five account managers. You talk to the people actually running your work.

03

AI-fluent operators

Our team knows the modern stack — LLMs, automations, CRMs, schedulers — so you're not paying people to do what software now does.

04

Honest economics

Philippines-based costs. Work that measures up to agencies three times our price. No lock-in theatre.

Let's talk

Tell us what's eating your week.
We'll tell you who — or what — should handle it.

A short call, no pitch deck. If we're the right fit we'll say so; if we're not, we'll point you somewhere honest.